Customer Testimonials
Always a pleasure doing business with someone you can trust and have excellent staff!
Luke made things really easy, fast and a very nice guy to work with. Will come back and ask for him!
Pleasant Like the people and the atmosphere both in the service area and waiting area.
Very friendly and relaxing Friendly, relaxing answer all the questions I had and just friendly all in all with a very good group of employees
From the moment we arrived in store until the purchase of our car, we felt well taken care of. MOE was especially tuned in to our needs, communicated with professionalism, courtesy, kindness and answered all of our questions, as many times as we needed. His expertise was so helpful. That takes a special touch. Moe was the catalyst to our efficient purchase and ease of entry into the Walser Mazda family. We will not hesitate to come in again and look forward to this new relationship with Walser Mazda and Moe. Highly recommended.
I wish I could remember the name of the guy that's helped me the last two tines. He's amazing!
It was wonderful. I sat there enjoying excellent snacks and my job was done ahead of schedule.
Always exceptional Servicing my car since I purchased it has been nothing but a pleasure.
It was a very smooth process dropping off my car and picking up a loaner for a day
Excellent customer service by all staff. Jeff was well versed on Mazda models and options.
Professional honest listened to my needs loved the sales person not pushy at all listening to what I was looking for
Unprofessional, untrain. And rudest dealership. Refuse to knowledge issue and reufuse to take accountabilit and doesn't care about customers concern.
Unprofessional, untrain. And rudest dealership. Refuse to knowledge issue and reufuse to take accountabilit and doesn't care about customers concern.
Unprofessional, untrain. And rudest dealership. Refuse to knowledge issue and reufuse to take accountabilit and doesn't care about customers concern.
The experience was extraordinary! We had a lot of questions about leasing and financing, and Laura and Tory answered every one of them thoroughly and clearly. They were incredibly helpful throughout the entire process. Highly recommend!
Highly recommend Walser Polar Mazda. Easy communication options, quick response times, and good follow through. Top notch customer service. Perfect WBL location.
Overall, things were fine. Sticker shock on the price of an oil change/tire rotation (that I didn't ask for) My lights were changed from 'auto' to 'off' which made me think they weren't working. Please return switches to the position you found them when you service my car or at least inform me of any repositioning of any switches.
Leased a ‘26 CX50 today and Moe was our salesperson, as recommended by chat GPT Moe was extremely patient, knowledgeable, and helpful. I could go on for days with how impressed we were with Moe, and the Walser dealership! We will definitely be back!
I always receive excellent service here. I especially appreciate the video tour of the undercarriage of my car, showing me the condition of various elements.
Great with communication and very helpful, transparent Jeff was very friendly, knowledgeable and helpful And responsive!
Courteous Professional and nice. I'm glad I always use this place for work on my vehicle. Thank you.
Shouts out to Rob, Sara, James, Kenny, and Chris! Best in the game!
What an experience! Moe was the absolute best! He helped out my buddy with his (new to him) SQ5! Highly recommend Moe to anyone looking for a car!
I had a wonderful experience with Moe Jameel. Patient, easy to work with, clear communicator, he even picked up the phone on his day off. I'd ask for him...
I love this company so much! Been nothing but amazing for the last two years. Helped keep my car purchase cheap, handles my insurance as a broker, and gave me CarFax for life. 100% will be a Walser consumer for life!
It was a smooth purchase. I really appreciate the team's effort and their professionalism.
Quick efficient service and I love the video The video really helps me know my car a lot better and what status it is on so it is very helpful
Always great! So friendly and straight forward. Staff always are caring and compassionate towards customers.
Customer focused, thorough, fair, personable, good value, busy, teamwork, knowledgeable, skilled, satisfaction, incentives, service, confident
This is a really terrific team and the level of true teamwork is apparent. The customer is put first and they work hard to ensure this.
They're always professional always answer questions They always respect me. They always are there for you the videos, helpful
I had a great experience at Walser Polar Mazda, especially because of Jonathan kammerer. I originally came in just to look and wasn’t planning on buying a car that day. Jonathan was so friendly, helpful, and easy to talk to that he completely changed my mind.
He never made me feel pressured, and he took the time to answer my questions and make me feel comfortable. Honestly, Jonathan is the reason I decided to buy the car!
Thank you, Jonathan, and the whole Walser Polar Mazda team for making the experience such a positive one. I would definitely recommend ... Read More Google - Sep 7, 2026
Great customer service! I came in to test drive and walked out with a new vehicle in 3 hours! They gave me a very fair trade-in value and no pressure deal. Jared was very informative, thorough and accommodating. This is my second experience with a Walser dealership, both of which have been exceptional!
Amazing! I will only be dealing with this dealership going forward. Very helpful and kind.
New SUV purchase - working with Moe was AWESUME! We came to the dealership to review the available options that would best fit my spouse (she is 4'-11") and with Moe's help we selected a model that works for both of us. He answered all of our questions and made several good suggestions, the entire process start to finish was not stressful or adversarial unlike other dealership's we have visited recently. I highly recommend this sale associate and the dealership he works for.
I bought my first new car! An absolutely gorgeous Mazda CX-5 Premium Plus!!! I had an amazing experience. The team member I worked with was Jared. I came back a few times with my sister and grandma, and he treated all of us with great respect and made the experience fun and informative; we left feeling well cared for. So thank you, Jared, and the folks at Polar Mazda!
Meh Nothing to write home about. Will probably not get any service there after the prepaid oil change runs out
I had an absolutely wonderful experience recently at this dealership when buying my Cx-30. My customer specialist Cody was fabulous at his job and I could tell he cared. He was personable, considerate and knowledgeable on the questions I had. It took time to get everything squared away but he made sure I was comfortable and understood the entire process. I was helped by other staff that also made the experience stress-free. Everyone was kind, introduced themselves and outlined what exactly was happening. Thank you for taking care of me and selling me a wonderful car to enjoy!
Excellent service every time! They make sure I have a well understanding of what is going on and are always very polite and respectful. I’ve never had a bad experience at this location. Matt always takes good care of me and my vehicles!
All the people at polar Mazda are awesome
Exceeded expectations He arranged a ride for me to go home when we determined that my car wouldn't be ready until tomorrow.
Toll a while but we got things done Met all my expectations. Very professional. Oh?
5 Jon Kammerer of Polar Mazda (Walser Polar Mazda, White Bear Lake) is not merely a salesperson. He is a cape-less champion of the showroom, a lantern in the fog of finance paperwork, a gentleman-warrior who slays confusion and pressure with nothing but knowledge, patience, and a smile that could power the northern lights.
Had an amazing experience with Moe to purchase my 2023 Mazda Cx-5. He was very knowledgeable and was helpful during our closing and financing portion. Highly recommend this dealership!
They were quite friendly and accommodating. Had the use of a very nice loaner car. Was reimbursed for the license plates being stolen while at service center.
After months of searching for the right vehicle, I finally found the perfect Mazda CX-30 at this dealership. Even though I live two hours away, the process was seamless from the start. I began communicating via email with Moe Jameel, who scheduled a test drive for me. Moe went above and beyond, even traveling to another location to secure the exact car I wanted, and he was incredibly helpful in answering all of my questions.The entire experience was outstanding! The paperwork was handled quickly, the sales team was highly knowledgeable, and the dealership itself has a very upscale vibe ... Read More Google - Aug 30, 2026
Front start to finish I was impressed. Beautiful facility, fantastic vehicles. Working with Customer Specialist Justin Squires made it easy and a lot of fun. General Manager Bret Juedes runs an impressive store. With seemingly endless energy Bret was involved with every detail in the store. He was personally involved in our purchase to make certain everything was to our satisfaction. I look forward to my next purchase with this crew. Thanks guys!
I grew up in the car business, so I’ve any number of different sales approaches. This is the second vehicle I’ve purchased from Walser Polar Mazda. I came here, again, because of how they took care of me. No negative experiences, friendly and knowledgeable staff, honest and transparent
Most honest and trustworthy dealership I have ever been at. All my future vehicle purchases/servicing will be done at walser polar mazda. 10/10
Very clean and organized. Friendly and helpful personnel . I felt everyone there was willing and ready to help me when I walked in.
I found everyone very helpful and professional ! Made a long day of shopping for a new car end on a good note.
I found the staff was professional, attentive and friendly. I never felt rushed or ignored.
I had the pleasure of working with Teresa and had a wonderful experience. Her attention to detail on what my preferences were for a car and her ability to listen were unmatched. I could not be happier with the vehicle I chose and will be referring friends and family to this place!
Mazda has taken care of my care for 26 years. It's a 2003 Mazda protégé and still running.
Had an amazing experience as I did last time I purchased my previous vehicle there. This time around I was trading in my 2025 cx-50 to get my wife a new 2026 Mazda cx-5. Moe was amazing about making sure we were comfortable with the car and meeting all our expectations. Tory was able to help us out get closer to breaking even with the negative equity on my trade in and was very helpful rather than giving off the usual sales manager intimidation tactics other dealers try. Again Moe was amazing and was very helpful treating us as people and not ... Read More Google - Aug 18, 2026
I found the staff member who checked me in to be very polite and professional and was prompt about letting me know when my car was done. I forgot his name but he did a good job!
Great and fast service Friendly staff and the waiting area was clean and comfortable Great snacks
Great customer service and experience with the entire dealership. They were patient and thoughtful in helping us make a significant car buying decision.
Great. On time and cordial Dealership staff were very helpful and respectful of my time
Good experience. Service was quick and to the point. My Car runs smoother now. Something good I appreciated was that I didn’t feel like I was going to be scammed into paying for unnecessary things. They just asked me what I wanted and gave me a quick summary of the state of my car
My car needed updating so that CarPlay and other apps would work.
The man who helped me (Rob) was very helpful and got my car in that day for this update a week after I leased the car.
The service manager, however, was not as helpful, kind or flexible. Gruff, said no before even checking the schedule or checking with the service men (literally it had to be plugged in and did not require a technician to work on it). Did not make a good impression. Had Rob not been the one to come through, been friendly, polite and helpful, ... Read More Google - Aug 14, 2026
Always courteous & helpful Their staff are consistently courteous & helpful; the waiting room is comfortable; I appreciate the videos they send.
My experience at the Walser Polar dealership was smooth and enjoyable. I was helped by Moe Jameel when I visited. I asked to test-drive two models and decided to go with the one I liked more. Moe was incredibly nice, patient, professional, and knowledgeable throughout this 2-day process. I really appreciate his help and advice when I was navigating different models and buying options. Overall, I would recommend this dealership and Moe Jameel to anyone who is new to Mazda or a long-time Mazda fan.
Service was great, they were honest about what needed to be fixed and what could wait. It was fast!
Thorough and friendly Love the video of what they were checking and doing Thank you
My rim should of been covered through whatever protection I bought. I hit a buckle in the road with cones next to it (construction site). And the guy kept saying pot hole. I told him it was not a pothole. And thats how it was reported to whoever makes that decision. Then said my rim could be repaired by some company. I went to a Ford dealership, had a tech look at it, and was determined it was bad.
Friendly, fast and professional. I got in on time and got out in a prompt amount of time.
Always great when I come in!! Excellent service! I am always treated great whenever I come in!
Friendly and fast service. Very informative Very clean facility. Comfortable waiting area with great snacks and beverage area
Moe was amazing! Funny knowledgeable overall great experience Clean dealership easy process Moe and was fantastic
Always have a good experience when I bring in my vehicle for an oil change/tire rotation.
Was treated with kindness and respect as a buyer and a woman. Some dealers do not take women seriously when buying cars
My experience at the dealership was very positive. James explained the process completely and quickly followed up to let me know the progress. I appreciated very much the video of the service being completed. In addition, I had some questions about a lease agreement from another Mazda dealer, my daughter had, and Jim Nekola,sales manager, was kind enough to explain it to me and options going forward. All in all, a great experience.....
My experience at the dealership was very positive. James explained the process completely and quickly followed up to let me know the progress. I appreciated very much the video of the service being completed. In addition, I had some questions about a lease agreement from another Mazda dealer, my daughter had, and Jim Nekola,sales manager, was kind enough to explain it to me and options going forward. All in all, a great experience.....
I noticed an oil leak and brought it to Polar Mazda. It was the differential. The service manager was so helpful. He was able to get the extended warranty to cover the cost..
I test drove a used Mazda 3 here in 2024. The experience was good, except that I had to ask the sales person to put on his seat belt.
My girlfriend's daughter Stella, rolled into the service department the other day (without an appointment) in her 2001 626 and James Glomstad was there to help her. He took care of removing 4 locking lugnuts and put 4 on for her while she waited! What a great guy and what great service! We're going to recommend Walser Polar to all of our Mazda driving friends. Thanks again James!
Exceptional
I had a great experience getting my Mazda here. Moe was very helpful and made the experience fantastic. The rest of the staff were very nice and knowledgeable as well. I would highly recommend coming here.
From the purchase of my Mazda CX-V in 2021 through regularly scheduled service, I have always been pleased with the people who have worked with me and on my car. In addition, as a person with a disability, I appreciate the safety features of my vehicle and that I have been able to get unscheduled drive in services for my cell to GPS communication. Staff have very helpful when I needed assistance. Lots of room. Great vehicle for traveling with my dog! Discounted oil changes paid with purchase.
I highly recommend Walser Polar Mazda! Make sure you ask for Moe! He is literally the best! From my own personal Uber service to spending hours listening and genuinely taking time to understand what it was that I was looking for in my next vehicle. He made the experience fun and less stresful. He didn't put undue pressure on me and let me make decisions at my own pace. Wonderful experience, Thank you!
I always get great service from drop off to pick up. It's a little pricey, but I think it's worth it.