Wonderful dealership..No haggling, just solid cars at fair prices. Professional staff makes car buying experience fun! We saw a used Mazda 6 online at Walser Polar Mazda and decided to go test drive it. We worked with Brennan Smith. He took us on a test drive and allowed us to experience driving on bumpy roads, curvy roads, and highways so that we got a real sense of how the car handled. During this time, our trade was being evaluated at the dealership. Brennan was happy to answer our questions and listened to the things that we were looking for in ...
This dealership was great! Told them I was pre-approved and they worked with me. They do ask if you’re interested in doing through their banks, but nothing like the other dealerships. They aren’t paid on commission so the cars are cheaper but the don’t negotiate. I worked with Chris and he was phenomenal to work with!! Car was ready for pick up when I brought them the check! I am from Wisconsin and decided to buy from MN after having a terrible experience with dealers in WI.
My experience here was wonderful again! I had just bought a CX5 in September but after the birth of our child the car seat didn’t fit with my husband driving well. He had to have the seat up where I do and we are way different heights. Tim worked really hard with everyone there before we even came in to figure out how to get me in a different vehicle that was going to accommodate me and my family. Amazing service from everyone there. Will be back in the future for sure!
Great experience working with the sales team members Brennan and Stephen. Made the process very smooth and easy. No pressure tactics. Very helpful, courteous and responsive. Would recommend to family and friends.
The best experience I’ve ever had buying a car. The General Manager Bret and Dre in Sales are knowledgeable and care. I wouldn’t hesitate buying from this location again. They make you feel like family.
This was my second experience shopping for cars. I previously went to Luther Brookdale Mazda and will say Walser Polar was a better experience in every way. I inquired through cars.com and got a response quickly. While arranging a time to test drive the original contact notified me that she doesn’t work the day I planned to go in but made me an appointment with someone else. I was greeted at the door and all of my questions were answered with no pressure to buy. The whole process took a little over an hour. Originally I had intended ...
The service was amazing that we received. Dre was great to work with and walked us through all of our questions. The service team there is definitely customer focused. The car we bought needed a mirror replacement and they did it quickly and at no charge since we just bought it. While doing that, they went above and beyond and did a wheel alignment and put new bulbs in for the license plate. Thank you for the great service!
Very welcoming showroom. In fact in an icy day Jim met me at my car and escorted me in so I wouldn't fall. The team works together to make sure your questions are answered. There were a couple anomalies that popped up during the process and Bret was exceptional in responding to feedback and sorting through the issues. I anticipate a great relationship with their service department moving forward.
I am not. Fan of car dealerships. I have had really bad experiences before especially at Luther Mazda Brookdale whim I previously bought a CX-5 from. Needless to say when shopping for CX-9 this time I decided to change. What a difference. The salesperson Jennifer was very approachable and her manager Bret out of this world kind and fair. Jennifer was efficient yet patient. Knowledgeable without being condescending. The finance person was straightforward and played no games or put pressure. They all get a gold star. Definitely going back there for cars in the future. Four stars for the facility ...
Loved my first car buying experience here! Worked mainly with Dre - salesmen remained low pressure and had my best interest in mind. Would recommend!