Customer Testimonials
Bill is the man! If you are looking for a fun and caring person who is up front and honest, ask for Bill. Had an amazing experience and left with my dream car!!
Walser Polar Mazda was not on my radar at first, but they had the exact Pre Owned Mazda CX5 I was looking for. Dealers can be hit or miss and much to my delight, Walser Polar Mazda was terrific. No pressure, very likeable staff, very helpful. Our sales consultant was one of the best I’ve encountered. His name was Bill Urbank and he did a phenomenal job connecting with us and went above and beyond in answering our questions and was patient. Based on my first experience with Walser Polar Mazda, we highly recommend Bill and the team.
I spoke with Steven a few times prior to returning my lease. He listened, understood my needs and had affordable options available to me when I came in to shop. I was introduced to our salesman Tim. Tim was pleasant, efficient and informative. I found I gently used Jeep that I love and we had many shared laughs throughout our buying experience. Our shopping experience was topped off by the GM, Brett. Lovely experience all the way around. Thank you, Mazda team.
From the moment we walked in, to our last signature on the paperwork, we felt like we were dealing with friends and family. A very easy process! For the last 10 years we had been loyal customers at a different dealership but this year we were treated so well at Walser Mazda, WBL, we are now new loyal customers at Walser Mazda. Not only did we get the "right" SUV with all the safety features and bells and whistles we wanted, we drove away extremely satisfied that we mattered as a customer. Thank you!
I loved my Mazda Tribute but after 10 years I decided to purchase a new CX-5. This SUV is everything the car magazines are touting. Great style, fabulous features, and super customer sales and service. Walser Mazda has everything I need for smooth and easy transportation. Thank you!
My whole buying experience was amazing. I've been buying cars from dealerships for more then 30 years. This one finally gets it. They were nice. They were honest. They were fair. It was... honestly pretty odd, based on my past experiences. Brennan showed me the cars I wanted to look at. He was great to work with. The used car manager looked at my trade-in vehicle and came back with their offer on what they'd give me for it. It was not just more than I was expecting (most dealerships will lowball you here) but more more than the KBB trade-in ...
It's a pleasure doing business there
The challenge is finding a dealership that doesn’t immediately make you want to run from the property, when the sales staff greets you. We visited a few before landing at Walser Polar Mazda. In this case, from initial phone call inquiry to meeting in person. Tim McPherson (Customer Specialist) made the car shopping experience, arguably one of the best we could have had. No slick sales tactics, attempt to sell add-ons, constant attempts to close a deal or BS... Highly worth shopping at and purchasing from.
We had a great no pressure sales experience! Jeremy Woerner was our sales consultant and he did an excellent job!
Had a great experience buying my new car on March 7. Bill was very patient (met with me three times!) and answered all my questions and explained everything in detail. I was able to get the financing I wanted as well. I just had an awesome time. Would highly recommend Bill U.
